Quality Service, Quality People Awards
Each year, the Quality Service, Quality People Awards are presented to Finance & Business employees who exemplify the organization’s “quality service, quality people” motto.
2009 2008 2006 2005 2004 2003 2002
2009 Finance & Business
Quality Service, Quality People Awards
Ceremony held at the Nittany Lion Inn
Thurs., May 7
Event Photos
Winners
The Director of Procurement Services at Auxiliary & Business Services Joyce Haney accepts the Leadership Award.
The Customer Service Award is presented to Catherine Gray, Ticket Manager, Bryce Jordan Center, Auxiliary & Business Services.
Jim Hopey, Assistant Director, Food Services, Auxiliary & Business Services, accepts the Mentoring/Guidance Award.
The Diversity Award was presented to Don Gwinn, Manager, South Halls Operations, Auxiliary & Business Services, and Thomas Shilling, Operations Manager, Hospitality Services, Auxiliary & Business Services.
Nominees
Leadership Award
Lydia Pearl Abdullah, Assistant Director for Reporting, University Budget Office
Office of the Bursar IT Team: Scott Bitner, Applications Systems Analyst Supervisor; Sasie Fernando, Applications Systems Analyst/Programmer; Beth Jones, PC LAN Management Analyst; Dennis Peterman, Applications Systems Analyst/Programmer; Rick Ramsay, Lead Systems Analyst
Suzanne Cheesebrough, Internal Auditor, Office of Internal Audit
David Gingher, Director, Food Service Retail Operations, Auxiliary & Business Services
Joyce Haney, Director, Procurement Services, Auxiliary & Business Services
Chris Hurley, Senior Director, Housing & Food Services, Auxiliary & Business Services
Thomas Sowerby, Assistant Director/Assistant Chief, University Police
Ron Swope, Director of Business Services, Mont Alto
Joel Weidner, Director, Information Technology, Auxiliary & Business Services
Mentoring/Guidance Award
Jackie Babcock, Director, Office of Loans and Scholarships, Office of the Corporate Controller
Jim Hopey, Assistant Director, Food Services, Auxiliary & Business Services
Lesley Maalouf, Assistant Director, University Financial Officer, Office of the Corporate Controller
Ryan Rodgers, Police Officer, University Police
Customer Service Award
Terry Achey, Director of Facilities, The Milton S. Hershey Medical Center
Clay Barkley, Manager, Food Services, Auxiliary & Business Services
Nathan Cooke, Internal Auditor II, Office of Internal Audit
Betty Forshey, Staff Assistant, Office of the Corporate Controller
Catherine Gray, Ticket Manager, Bryce Jordan Center, Auxiliary & Business Services
Linda Hinman, ERS Trainer and Helpdesk Staff, Financial Information, Office of Corporate the Controller
Cliff Hupp, Supervisor Accounting, Food Services, Auxiliary & Business Services
Jonathan Kukta, Director, Penn State Hazleton and Penn State Schuylkill, Housing & Food Services, Auxiliary & Business Services
James Lukens-Gable, Art Director, Multimedia & Print Center, Auxiliary & Business Services
OPP Snow Removal Crew, Office of Physical Plant (view members)
Office of Physical Plant IT Team: Frank Raymond, Mapping Coordinator; John Richendrfer, GIS Analyst; Kaelen Robb, Assist. Mapping Coordinator
Rahul Shrivastav, Banquet Manager, Hospitality Services, Auxiliary & Business Services
Diversity Award
Don Gwinn, Manager, South Halls Housing Operations, Auxiliary & Business Services
Thomas Schilling, Operations Manager, Food and Beverage, Hospitality Services, Auxiliary & Business Services
Event Photos
The Nittany Lion Inn served attendees with a delicious cake for the 2009 Quality Service, Quality People Awards ceremony, which was held in the Nittany Lion Inn.
Awards nominees were awarded with commemorative coins that signified their achievement and honored their commitment to F&B.
Nominees and winners joined with colleagues and friends for snacks and beverages at the QS/QP Awards on May 7 at the inn.
Diversity Award winner Don Gwinn (right), operations manager at South Halls, shares the moment with his family.
Billie Willits, associate vice president for Human Resources, announces the winners of the four QS/QP Awards as Senior Vice President for Finance & Business/Treasurer Gary Schultz looks on.
Customer Support Manager Theresa Roby and Art Director and Customer Service Award Nominee Jim Lukens-Gable of the Multimedia & Print Center, enjoy a conversation at the QS/QP awards ceremony.
Winner of the Diversity Award, Nittany Lion Inn Executive Chef Tom Schilling (center) poses for a photo along with inn Operations Manager Jim Burkett (left) and inn General Manager Jim Purdum.
(Left to right) Beth Jones, PC LAN management analyst, Sasie Ferando, applications systems analyst/programmer, Dennis Peterman, applications systems analyst/programmer, and Rick Ramsay, lead systems analyst, from the Office of the Bursar's Office Information Technology Team, along with Gary Schultz (center), show off their Leadership Award nomination certificates.
2008
2008 Finance & Business
Quality Service, Quality People Awards
April 23, 2008
Penn Stater Conference Center Hotel
To conclude the 2008 Spring Retreat, Senior Vice President of Finance and Business/Treasurer Gary Schultz and Vice President of Finance and Business Al Horvath recognized four outstanding F&B employees with the first ever Quality Service, Quality People Awards.
Winners
The Diversity Award
The Diversity Award was given to Carol Eicher, assistant director of Human Resources at Hospitality Services, for her contributions and support toward the goals of F&B’s Framework to Foster Diversity.
The Mentoring/Guidance Award
For her commitment to assisting fellow F&B employees succeed, Assistant Director for the University Budget Office Lee Ann Candor was awarded the Mentoring/Guidance Award.
The Leadership Award
Assistant Director of Environmental Health and Safety at the Office of Physical Plant Kate Lumley-Sapanski’s hard work and skills to help lead F&B to success won her the Leadership Award.
The Customer Service Award
For his commitment and quality service given to F&B and its customers, Bruce Rohrbach, project manager at the Office of Physical Plant, was awarded the Customer Service Award.
Nominees
The Mentoring/Guidance Award
Marcia Coleman – Staff Assistant VI, Office of the Corporate Controller
Greg Minner – Regional Director, Housing & Food Services, Commonwealth Campuses, Auxiliary and Business Services
Ron Swope – Director of Business Services, Penn State Mont Alto
The Leadership Award
Dan Heist – Director, Office of Internal Audit
Michael Hartman – Manager, Information Systems and Records, Human Resources
Gary Langsdale– University Risk Officer, Office of the Corporate Controller
Denny Stewart – Director of Business Services, Penn State Altoona
The Diversity Award
Carol Eicher – Assistant Director Human Resources – Hospitality Services, Auxiliary & Business Services
The Customer Service Award
Terry Achey – Director of Facilities, College of Medicine
Jane Agnelly – Financial Officer III, Office of the Corporate Controller
Marcia Coleman – Staff Assistant VI, Office of the Corporate Controller
Gail Durachko – Senior Financial Analyst, Office of the Corporate Controller
Danielle Fritchman – Staff Assistant VIII, Human Resources
Carol Griffin – Administrative Assistant II, Human Resources
Lisa Holliday – Human Resources Assistant, Human Resources
Corie McCall – Staff Assistant VI, Procurement Services, Auxiliary & Business Services
Andrew Ritter – Facilities Project Coordinator, Office of Physical Plant
Connie Stover – Assistant Contracts Coordinator, Office of the Corporate Controller
Radiation Protection Team – David Bertocchi, Eric Boeldt, Gregory Herman, Mark Linsley, Susan Morlang, and James Wiggins
2006
Jason Bush, director of Business and Finance at Penn State New Kensington
Several of Jason’s colleagues at Penn State New Kensington nominated him for the 2006 Quality Service, Quality People Award, filling their nomination letters with examples of his sound business sense and down-to-earth management style. Many noted that his careful stewardship of University funds and genuine concern for his staff have been key to ensuring the campus’ vitality at a time of budget cuts and other financial challenges. Larry Pollock, chancellor of Penn State New Kensington, praised Jason’s “integrity, energy, and competency,” describing him as an “exceptional” administrator. Under Jason’s leadership, his colleagues say, the budget stays balanced—and the staff stays engaged, motivated, and inspired.
Jason Bush accepts the Quality Service, Quality People 2006 Award from Gary Schultz at the December 15, 2006 ceremony at the Nittany Lion Inn.
Larry Pollock, New Kensington Chancellor; Arlene Hall, New Kensington Director of Academic Affairs; award winner Jason Bush, New Kensington Director of Business & Finance; and Gary Schultz, Senior Vice President for Finance & Business/Treasurer.
2005
Lysa Holland, Department of Environmental Health and Safety
- Read the article. (pdf)
2004
Deb Blythe, Office of Physical Plant
- Read the article. (pdf)
2003
Trash to Treasure Team (Fraser Grigor, Michele Guisewite, Albert Matyasovsky, Paul Ruskin, and Ford Stryker)
- Read the article. (pdf)
2002
Hazardous Materials Safety and Disposal Team (Les Gordon, Kevin Myers, and Nate Black)
- Read the article.
Peggy Achey, The Penn State Milton S. Hershey Medical Center
- Read the article.
